Terms of Service — Reseller

These terms of service (”Terms”) govern access to and use of the cloud-based legal operations platform (”Platform”) provided by Myriad Technology Inc. (”Myriad”, ”we”, ”us”, or ”our”), including related content, features, applications, and services (collectively, the ”Services”).

The Services are made available to you through an authorized reseller. Accordingly, these Terms form part of and apply to the contractual relationship established between you (”Customer”, ”you”, or ”your”) and the reseller through which you contract for the Services.

The Customer shall comply at all times with these Terms and shall ensure that its End Users comply with the end user terms of service available on the Platform (the ”Platform Terms”). The Customer shall remain fully responsible for any acts or omissions of its End Users. Any breach of these Terms or the Platform Terms by an End User shall constitute a material breach by the Customer.

In the event of such breach, including any failure by the Customer to pay the reseller for the Services, Myriad may, at its sole discretion and without prejudice to any other rights or remedies available under these Terms, suspend or terminate access to the Services of the Customer, in whole or in part, with immediate effect.

Your use of the Services may also be governed by additional agreements, including without limitation a master services agreement, reseller agreement, order form, or similar contractual documentation between you and the reseller and/or Myriad.

Myriad provides tools designed to support the organization, retrieval, and analysis of information in order to streamline compliance workflows. Nothing in these Terms shall be interpreted as outsourcing to Myriad any business, administrative, operational, or regulatory obligations that remain the responsibility of the Customer under applicable law. The Services do not constitute legal advice, and use of the Services does not create an attorney-client relationship or any other professional relationship with a legal professional.

These Terms are published at Myriad’s website at myriad.ai (the ”Website”). Customer acknowledges and agrees that these Terms may be amended, updated, or otherwise modified by Myriad from time to time, as published at myriad.ai, and that continued use of the Services following such publication constitutes acceptance of the updated Terms.

Definitions

“Affiliate” is an entity that controls, is controlled by or shares common control with a party, where such control arises from either (a) a direct or indirect ownership interest of more than fifty percent (50%) or (b) the power to direct or cause the direction of the management and policies, whether through the ownership of voting stock by contract, or otherwise.
“Anonymized Data” means any data that has been processed using industry-standard de-identification techniques such that it can no longer reasonably be used, whether alone or in combination with other data, to identify an identified or identifiable natural person.
“Applicable Laws” means any applicable domestic or foreign law, rule, regulation, order, or other action, decree or requirement in force at any time during the subscription term which governs or regulates any party and the provision of the Services.
“Confidential Information” means any and all information of a party (the ”Disclosing Party”) which has or will come into the possession of the other party (the ”Receiving Party”) concerning the business, properties, affairs or finances of the Disclosing Party, or of any person, firm, cooperation or other entity which the Disclosing Party is under an obligation to keep confidential, including trade secrets, source code, algorithms, lists of users, vendors, suppliers, agents and site visitors, business studies and analyses, specifications and uses of products and services; product research, sales, marketing and strategic plans and forecasts; product and availability information and any and all proposals, notes, projections, memoranda, reports, lists and records, whether written, printed or in digital format or otherwise, and any and all other types of information which is identified by the Disclosing Party, either orally or in writing, as confidential at the time of disclosure to the Receiving Party, or which the Receiving Party ought to know by virtue of the circumstances in which it learned of such information, would constitute Confidential Information.
“Customer Data” means any data, content, documents or materials submitted to the Services by or on behalf of Customer, including any Intellectual Property of the Customer therein. For the avoidance of doubt, Customer Data expressly excludes Usage Data, Anonymized Data and Output.
“Documentation” means the documentation, information, and other documents relating to the Services or to a Deliverable that are provided by Myriad to the Customer, including any specifications for the Services.
“End User” means the Customer and/or each user who is authorized by the Customer to use the Services on behalf of the Customer.
“End User Data” means limited identification and contact information of the Customer’s authorised users, including name, email address, role and authentication credentials.
“Feedback” means suggestions, comments or feedback regarding the Services voluntarily provided by the Customer or End User.
“Included Improvement” means any generally available improvement, enhancement, update or modification to the Services that is developed by Myriad as part of its standard development roadmap or the natural evolution of the Services.
“Intellectual Property” means any and all intellectual property, including without limitation, works, inventions (whether patentable or not), discoveries, improvements, trade secrets, know-how, scientific formulae, data, information, images, reports, results, analysis, software, models, research and development information, technical information, prototypes, specifications, patterns, drawings, algorithms, products, compositions, processes and protocols, methods, tests, devices, computer programs, trade-marks and any and all proprietary rights provided under patent law, copyright law, trademark law, design patent or industrial design law, semiconductor chip or mask work law, or any other statutory provision or civil or common law principles applicable to the protection of intangible proprietary information or rights, including trade secret law, which may provide a right in any of the foregoing as well as any and all applications, registrations or other evidence of a right in any of the foregoing.
“Myriad Intellectual Property” means all Intellectual Property owned by, controlled by or lawfully used by Myriad in connection with the Services, including, without limitation, the Myriad Technology, Usage Data, Anonymized Data, Output, Myriad’s Confidential Information, and any inventions, works, developments, modifications, enhancements or derivative works relating to any of the foregoing.
“Myriad Technology” means the Services and all underlying and related software, source and object code, algorithms, models, workflows, methodologies, processes, interfaces, architectures, documentation and other technical or functional materials, together with all improvements, enhancements, modifications and derivative works thereof, including all Included Improvements.
“Output” means any reports, analysis, recommendations or other results generated by the Services for the End User based on Customer Data and End User Data and/or the End User’s use of or interaction with the Services. For the avoidance of doubt, Output is classified as Myriad Intellectual Property solely for purposes of ownership allocation and protection of the Myriad Technology, and not as an assertion of authorship, endorsement, accuracy or responsibility.
“Personal Data” means any information Myriad processes on behalf of the Customer to provide the Services that is defined as “personal data” or “personal information” under Privacy Laws.
“Privacy Laws” means, as applicable, EU/UK Privacy Laws, US Privacy Laws and any similar law of any other jurisdiction which relates to data protection, privacy or the use of Personal Data, in each case, as applicable and in force from time to time, and as amended, consolidated, re-enacted or replaced from time to time.
“US Privacy Laws” means, as applicable, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and any similar law of any other state which relates to data protection, privacy or the use of Personal Data.
“Security Breach” means any act or omission that materially compromises the security, confidentiality or integrity of Customer Data and/or End User Data.
“Usage Data” means data generated by or collected through the operation and use of the Services, including system logs, telemetry, End User Data metadata, performance metrics, feature usage data, interaction data, prompts, queries, instructions and other operational inputs submitted through the Services, as well as system-level metadata and analytics, excluding End User Data.

Accessing the Services and Account

You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else apart from End Users, within the agreed scope, and you are responsible for all activities that occur under your account. Myriad is not liable for any losses or other impacts resulting from unauthorized account access or use. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf. We reserve the right to verify you, deny, withdraw or amend the Services, and any content or products that we may provide on the Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to you.

Myriad reserves the right to modify these Terms and Platform Terms with immediate effect. Changes to these Terms and Platform Terms will be communicated by updating them on our Platform and at the Website. These alterations become effective from their announcement or as specified therein. Please review the Platform and the Website regularly for any updates.

Your and/or your End Users’ continued use of the Services following such notification shall constitute acceptance of the updated Terms and/or Platform Terms.

In using our Services, you must comply with all Applicable Laws in addition to our policies and guidelines that we make available to you.

Provision of the Services

Rights to Services. Subject to these Terms, including the payment of applicable fees, Myriad grants to the Customer a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Services solely for the Customer’s internal business purposes and in accordance with these Terms, and to permit its authorised End Users to do so exclusively for the Customer’s benefit, as well as Outputs created by themselves during the provision of the Services. All rights not expressly granted hereunder are reserved by Myriad. The Customer shall remain fully responsible and liable for all acts and omissions of its End Users. Neither the Customer nor any End Users shall sell, transfer, sublicense, publish, disclose, or otherwise make the Services, or any part thereof, available to any third party without Myriad’s prior written consent, except as expressly permitted herein. For the avoidance of doubt, the right to access and use does not include and does not grant any rights in the Myriad Technology, including any underlying software, methodologies, models or know-how.

Rights to Outputs. Subject to these Terms, including the payment of applicable fees, Myriad grants the Customer a limited, non-exclusive, non-sublicensable, non-transferable and revocable license to use the Output solely for the Customer’s legitimate internal business purposes and in accordance with these Terms. The licence to use Outputs survives termination or expiry of the Services. For the avoidance of doubt, this license does not include and does not grant any rights in the Myriad Technology, including any underlying software, methodologies, models or know-how.

Rights to Customer Data. The Customer grants Myriad a limited, non-exclusive, non-sublicensable, non-transferable and irrevocable right and licence to access, process and use Customer Data during the provision of the Services strictly as necessary to provide the Services in accordance with these Terms, including for configuration, operation, maintenance, troubleshooting, debugging and bug fixing (whether identified by Myriad or reported by the Customer), and to establish, exercise or defend Myriad’s legal rights. Myriad is entitled to access and use Customer Data which were submitted by the Customer but solely for the purposes of operating, testing, evaluating and improving the Services.

Rights to Usage Data and Anonymized Data. The Customer represents and warrants that it has all necessary rights to permit the generation of Usage Data and Anonymized Data in connection with the operation of the Services. The Customer acknowledges and agrees that Usage Data and Anonymized Data are generated by the operation of the Services and vest exclusively in Myriad upon creation. The Customer grants Myriad all permissions necessary to generate, collect and use such data for the purposes of operating, maintaining, securing, improving, developing and benchmarking the Services, as well as for analytics, statistical reporting and compliance defence. These rights to use Usage Data and Anonymized Data generated prior to the termination of the Services shall survive such termination or expiry.

Myriad may, at its discretion, improve, modify or update the Services, including by introducing new features, enhancements or bug fixes. Myriad shall use commercially reasonable efforts to provide advance notice where an update materially affects the functionality of the Services. The Customer acknowledges that updates, modifications or improvements to the Services, including Included Improvements, or their lack thereof, do not constitute a failure to provide the Services and shall not give rise to any right to refunds, credits or other compensation.

Confidential Information

Confidential Information does not include information that the Receiving Party can demonstrate:

is or becomes publicly available in the same form without breach of these Terms by the Receiving Party;
was lawfully obtained by the Receiving Party in the same form from an independent third party without breach of any obligation of confidentiality; or
was lawfully in the possession of the Receiving Party in the same form prior to its disclosure by the Disclosing Party.

The Receiving Party uses the Disclosing Party’s Confidential Information solely for the purposes contemplated by these Terms, including the defence of its rights and interests, and protects such Confidential Information using at least the same degree of care as it applies to its own confidential information of a similar nature, but in no event less than a reasonable standard of care. The Receiving Party takes commercially reasonable measures to prevent unauthorised access to or disclosure of the Disclosing Party’s Confidential Information, including limiting access to personnel and representatives on a strict need-to-know basis.

The Receiving Party may disclose Confidential Information to its Affiliates, third-party service providers, subcontractors, auditors and professional advisers (including legal and financial advisers) to the extent reasonably necessary to perform the Services or Professional Services, to ensure operational efficiency, or for legal, accounting or compliance purposes, provided that such recipients are bound by confidentiality obligations no less protective than those set forth herein or are subject to professional secrecy or privilege. The Receiving Party may also disclose Confidential Information with the prior written consent of the Disclosing Party.

The Receiving Party may disclose Confidential Information to the extent required by Applicable Laws or lawful orders of governmental authorities, courts or regulators (including subpoenas or warrants). Where permitted by Applicable Laws, the Receiving Party provides the Disclosing Party with prompt prior written notice of such required disclosure and reasonably cooperates to allow the Disclosing Party to seek protective measures or otherwise contest the disclosure. The Receiving Party discloses only that portion of the Confidential Information that it is legally required to disclose.

Upon termination or expiration of the Services for any reason, the Receiving Party, at the Disclosing Party’s election, promptly returns or destroys all Confidential Information of the Disclosing Party in its possession or control. Upon request, the Receiving Party confirms such return or destruction in writing. Notwithstanding the foregoing, the Receiving Party may retain copies of Confidential Information to the extent required for business continuity, backup, archival, legal, regulatory, auditing or financial record-keeping purposes, provided that any retained Confidential Information shall remain subject to the confidentiality obligations set forth herein for so long as it is retained.

Artificial Intelligence

The Services are provided pursuant to these Terms and include the use of predictive algorithms commonly referred to as artificial intelligence technologies, including large language models and other machine learning techniques (collectively, ”AI Tools”).

The Customer agrees and acknowledges that:

The quality, accuracy, completeness and usefulness of any Outputs generated by the Services depend materially on the quality, accuracy and completeness of the Customer Data and other input provided to the Services.
The AI Tools analyze Customer Data and other inputs based on pre-determined and pre-identified parameters and system configurations. The Outputs are generated based on such parameters as implemented by Myriad. Myriad uses distinct large language models which are hosted within the following providers: Amazon Web Services, Microsoft Azure and Google Cloud Platform, Open AI, Anthropic, all with EU data residency. Myriad may update or replace such providers from time to time. Where such change involves change of EU data residency of Customer Data or End User Data, Myriad provides the Customer with at least fifteen (15) business days’ prior written notice. The Customer acknowledges that use of third-party AI Tools may be subject to the applicable terms and usage policies of such providers, as disclosed in these Terms or Platform Privacy Policies available at the Website.
The Customer acknowledges that the selection of parameters, prompts and inputs may involve assumptions, biases and limitations that may affect the effectiveness, representativeness, accuracy or reliability of the Outputs. Due to the probabilistic nature of AI Tools, Outputs may be incomplete, inaccurate, outdated or misleading and may not be unique. Outputs generated for other users or based on third-party materials may be similar or identical to Outputs generated for the Customer. Such outputs are not Outputs of the Customer, and the Customer acquires no right, title or interest therein.
Applicable Laws may impose specific obligations or restrictions regarding the use of artificial intelligence technologies in certain contexts or industries. The Customer is solely responsible for identifying, assessing and complying with all Applicable Laws relating to the Customer’s use of artificial intelligence technologies and the implementation of the Services within the Customer’s business processes.

Intellectual Property Rights

Myriad and the Customer remain the sole and exclusive owner of their respective Intellectual Property. Except as expressly set forth in these Terms, nothing herein is construed as transferring, assigning or otherwise granting any ownership rights. All Myriad Technology and Myriad Intellectual Property, including the Services, any Included Improvements, and any related developments, modifications, enhancements, derivative works or improvements thereto, is and remains the exclusive property of Myriad.

Customer Data and End User Data remain the exclusive property of the Customer and/or its End Users, as applicable. Except as expressly provided herein, the Customer is solely responsible for the accuracy, quality, legality and compliance of the Customer Data and the End User Data with Applicable Laws and third-party Intellectual Property. Myriad has no control over Customer Data and is not responsible or liable for any such compliance. Myriad may share the Customer Data and the End User Data with its third-party service providers and authorised subprocessors solely to the extent necessary to provide the Services. For the avoidance of doubt, Myriad does not provide the Customer Data or the End User Data for the purpose of training or fine-tuning artificial intelligence models, nor use or disclose the Customer Data or the End User Data for any commercial purpose unrelated to the provision of the Services, unless expressly authorised by the Customer in writing.

All Myriad Technology, including all Included Improvements, and all Myriad Intellectual Property, including without limitation Usage Data, Output and Anonymized Data, is and remains the exclusive property of Myriad. For the avoidance of doubt, Output is classified as Myriad Intellectual Property solely for purposes of ownership allocation and protection of the Myriad Technology, and not as an assertion of authorship, endorsement, accuracy, or responsibility for the Customer’s use of such Output. Except as expressly set forth in these Terms, no rights or licences of any kind, whether by implication, estoppel or otherwise, are granted to the Customer or any End User in or to the Myriad Technology or any Myriad Intellectual Property. All rights not expressly granted are reserved by Myriad.

Except as expressly set forth in these Terms, no right, title or interest in or to the Services, Myriad Technology or Myriad Intellectual Property is transferred to the Customer. Any use of the Services beyond the scope expressly permitted under these Terms constitutes a material breach and may violate Applicable Laws.

Feedback

Notwithstanding anything to the contrary, Myriad is the sole and exclusive owner of any Feedback relating to the Services that are provided by the Customer or any End User to Myriad. To the maximum extent permitted by Applicable Laws, the Customer hereby irrevocably assigns to Myriad, without limitation, all right, title and interest in and to such Feedback, and Myriad hereby accepts such assignment. Notwithstanding the foregoing, the Customer retains a perpetual, irrevocable, royalty-free right to use, implement and exploit Feedback within its own internal operations or business initiatives, provided that such use does not involve disclosure of Myriad Confidential Information or Myriad Intellectual Property.

Trademarks

The business name, the Myriad logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Myriad or its Affiliates or licensors. You must not use such marks without Myriad’s prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

All trademarks, logos, distinctive signs and works of authorship provided by the Customer to Myriad in connection with white-labelling or branding of the Services (the ”Customer Brand”) remain the exclusive property of the Customer or its Affiliates. The Customer hereby grants Myriad a limited, non-exclusive and royalty-free licence to use, reproduce and display the Customer Brand during the provision of the Services solely for the purposes of performing the Services. Myriad does not use the Customer Brand for marketing or promotional purposes without the Customer’s prior written consent.

Prohibited Uses

The Customer uses, and ensures that its End Users use, the Services solely for lawful purposes (including obtaining any required consents or ensuring the applicability of a valid statutory or regulatory exemption under Applicable Laws) and in accordance with these Terms, Applicable Laws, and Myriad’s policies made available to the Customer from time to time.

The Customer does not and does not permit any End User or third party to use the Services in any manner that (collectively, ”Abuses”):

violates or circumvents any Applicable Laws or regulations, including export control and sanctions laws, or these Terms;
is inconsistent with generally accepted compliance or audit best practices;
creates, transmits, stores or distributes any content that:
1. infringes Intellectual Property or other proprietary rights,
2. violates privacy, data protection, publicity or other personal rights,
3. is unlawful, fraudulent, deceptive, threatening, abusive, hateful or otherwise harmful,
4. constitutes or encourages conduct giving rise to criminal or civil liability;
results in:
1. the sharing of End User Data, credentials or passwords, or
2. access to or use of the Services by unauthorised third parties or for unauthorized purposes, including via time-sharing, service bureau, outsourcing or similar arrangements;
uses any automated means, including robots, spiders, scrapers, crawlers, deep links or similar technologies, to access, extract, monitor or copy any portion of the Myriad Technology or Myriad Intellectual Property without Myriad’s prior written consent;
decompiles, disassembles, reverse engineers or otherwise attempts to discover the source code, models, algorithms, methodologies or underlying ideas of the Myriad Technology or Myriad Intellectual Property, except to the extent expressly permitted by Applicable Laws notwithstanding this restriction;
attempts to compromise the security, integrity or availability of the Services, including by:
1. introducing malware, viruses, worms or other harmful code,
2. interfering with or disrupting the operation of the Services or related systems,
3. attempting to bypass access controls or security measures,
4. accessing unauthorised systems, networks or data,
5. manipulating identifiers to disguise origin or source of content,
6. modifying or altering the Services without authorisation;
uses the Services to:
1. resell, sublicense or commercially exploit Outputs or Services,
2. create derivative works of the Services,
3. collect End User Data other than as expressly permitted under these Terms,
4. prompt the Services to disclose confidential or proprietary information of any third party without authorisation,
5. generate unlawful, unethical or harmful content;
is performed by or for a direct competitor of Myriad for competitive purposes, without Myriad’s prior written consent;
exceeds usage limits, safeguards or technical restrictions established by Myriad, including document or extraction limits, unless otherwise approved by Myriad in writing.

Myriad may monitor and analyze use of the Services to the extent reasonably necessary to ensure security and integrity of the Services, verify compliance with these Terms, and improve its services, in each case in accordance with Applicable Laws.

Without prejudice to any other rights or remedies available to Myriad under these Terms or Applicable Laws, any material breach of this section, including any Abuse committed by the Customer or any End User, constitutes a ground for termination of the Service by Myriad for cause with immediate effect upon written notice to the Customer.

Security

Taking into account the nature, scope, context and purposes of the processing of data, Myriad implements appropriate technical and organisational measures to ensure a level of security appropriate to such risks. Myriad uses commercially reasonable efforts to protect the availability, authenticity, integrity and confidentiality of Customer Data, including personal data. Such measures include, without limitation:

Access Control and Identity Management. Role-based access controls applying the principles of least privilege and need-to-know.
Logical and Technical Segregation. Logical, functional and technical separation mechanisms to prevent unauthorised access between data belonging to different customers.
Secure Development Lifecycle (SDLC). Implementation of technical and organisational secure development lifecycle practices.
Encryption. Encryption of Customer Data in transit and at rest using current, industry-recognised cryptographic algorithms and key management practices.
Infrastructure Security. Use of firewalls, intrusion detection and prevention systems, network segmentation and hardened system configurations to protect Myriad’s infrastructure and hosted environments.
Security Monitoring and Incident Response. Continuous monitoring of security events and maintenance of incident response plans defining procedures for timely detection, investigation, mitigation and notification of security incidents.
Vulnerability Management. Regular vulnerability scanning and timely patch management processes.
Third-Party Risk Management. A vendor and subprocessor security management programme, including appropriate due diligence and contractual safeguards.
Endpoint Security. Protection of endpoints used to access production systems or Customer Data through enterprise-grade security controls, including anti-malware protection, disk encryption, secure configuration and access management. Remote access is permitted only via secure channels (such as VPN or zero-trust access mechanisms).

We notify the Customer without undue delay after becoming aware of a Security Breach affecting Customer Data (a ”Security Breach Notification”), and provide information reasonably sufficient to enable the Customer to comply with its notification obligations under Applicable Laws. Where the Security Breach constitutes a personal data breach under Applicable Laws, we cooperate with the Customer to enable timely notification to the competent supervisory authority and, where applicable, affected individuals.

We provide reasonable assistance to the Customer in connection with any Security Breach or cybersecurity incident caused by or attributable to the Services, including assistance with investigation, mitigation and remediation. Such assistance is provided at no additional cost, or at a cost agreed in advance where the scope of assistance materially exceeds standard incident response activities.

We will, upon request by our existing customers and to a reasonable extent, provide evidence that, in delivering our Services, we act in accordance with these Terms and applicable legal requirements.

Personal Data Processing

When providing the Services, Myriad acts as a data processor on behalf of the Customer (data controller). We process Personal Data of our End Users (activity records, logs) and, where applicable, Personal Data submitted into the Platform.

The scope of the Personal Data processed, the means of data processing and other relevant parameters of this data processing are described in the Platform Privacy Policy available at our Website and on our Platform.

All Myriad’s staff who may have access to Personal Data are contractually bound by a confidentiality obligation regarding the information they process or have access to.

We will, to a commercially reasonable extent, cooperate in handling data subject rights requests on behalf of the Customer and in fulfilling other legal obligations of the controller arising under GDPR or other Privacy Laws.

Personal Data shall be permanently deleted or anonymized when you stop using our Services and after any other purposes of processing have been fulfilled.

We cooperate with other companies that help us provide our Services, in particular providers of language models and supporting technical tools and services, as described above. Some of them may also be involved in the processing of Personal Data. A list of such subprocessors is also available in our Privacy Policy.

The measures implemented to ensure the security of Personal Data are described in the Security section of these Terms.

Complaints and Copyright Takedown Requests

If you believe that your Intellectual Property is being violated via our Services, please submit a complaint and request for takedown of specific material to info@myriad.ai. Be sure to provide us with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
a description of the copyrighted work that you claim has been infringed;
the material that you claim is infringing;
your address, telephone number, and email address;
a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please note that this procedure is exclusively for notifying Myriad that your copyrighted material has been infringed. It may be advisable to contact an attorney regarding your rights and obligations under Applicable Laws. Myriad reserves the right to limit access to the Platform or any other portion of the Services for any users who infringe any Intellectual Property of others, whether or not there is any repeat infringement.

Not Legal Advice

The Customer acknowledges and agrees that the Services and Outputs are intended solely to assist human judgment by providing information retrieval, analysis and workflow support. The Services do not replace professional judgment, decision-making or expertise, and Myriad does not provide legal advice or act as a substitute for qualified lawyers, barristers, compliance officers or other professionals. The Customer does not rely solely on any Output without appropriate human review and independent validation. The Customer remains solely responsible for all judgments, decisions, actions and omissions taken based on the Outputs or use of the Services. Myriad makes no representations, warranties or guarantees that use of the Services or Outputs will achieve any particular result, including regulatory compliance, and has no liability for decisions made or actions taken by the Customer in reliance on the Outputs.

By using our Services, you acknowledge and agree that:

The Service is based on AI.
The Customer and/or End User is a professional.
There are no warranties or guarantees regarding the accuracy and completeness of the AI-generated content.
Myriad disclaims any liability resulting from the use or reliance on the Output.
The use of our Services is not a substitute for legal services. It requires compliant and experienced use.
The use of our Services does not constitute the establishment of an attorney-client relationship or any similar relationship.

Disclaimer of Warranties

THE SERVICE AND ANY THIRD-PARTY OR CUSTOMER DATA, SOFTWARE, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH ANY OF THE SERVICES IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAWS, MYRIAD, ITS SUPPLIERS, LICENSORS, AND PARTNERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

MYRIAD, ITS SUPPLIERS, LICENSORS, AND PARTNERS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

MYRIAD, ITS SUPPLIERS, LICENSORS, AND PARTNERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. CUSTOMER UNDERSTANDS AND AGREES THAT CUSTOMER DOWNLOADS OR OTHERWISE OBTAINS THIRD-PARTY OR CUSTOMER DATA, MATERIAL, OR DATA THROUGH THE USE OF THE SERVICE AT CUSTOMER’S OWN DISCRETION AND RISK AND THAT CUSTOMER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER’S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH THIRD-PARTY OR CUSTOMER-PROVIDED INFORMATION, MATERIAL, OR DATA INCLUDING CUSTOMER DATA. MYRIAD WILL NOT BE RESPONSIBLE OR LIABLE FOR THE DELETION, CORRECTION, DESTRUCTION, DAMAGE, LOSS, OR FAILURE TO STORE OR MAINTAIN ANY THIRD-PARTY OR CUSTOMER DATA.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND CUSTOMER MIGHT HAVE ADDITIONAL RIGHTS.

Limitation on Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL MYRIAD OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION LOSSES OR LIABILITY RESULTING FROM LOSS OF DATA, LOSS OF REVENUE, ANTICIPATED PROFITS, OR LOSS OF BUSINESS OPPORTUNITY) THAT RESULT FROM YOUR USE OR INABILITY TO USE THE INFORMATION OR MATERIALS ON THE SERVICE, OR ANY OTHER INTERACTIONS WITH MYRIAD, EVEN IF MYRIAD OR A MYRIAD AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF MYRIAD AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED AN AMOUNT EQUAL TO THE FEES PAID TO MYRIAD UNDER THE RESELLER AGREEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAWS.

Indemnification

You agree to defend, indemnify, and hold harmless Myriad, its Affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

Dispute Settlement

For any dispute with Myriad, you agree to first contact Myriad at info@myriad.ai and attempt to resolve the dispute with Myriad informally.

Governing Law and Jurisdiction

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware in each case located in Dover, Delaware, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability

Any failure of Myriad to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it enforceable or, if not possible, severed, and the remaining provisions shall remain in full force and effect. The Terms and our Privacy Notice constitute the sole and entire agreement between you and Myriad regarding the Services.

Entire Agreement

These Terms constitute the entire agreement between you and Myriad with respect to its subject matter and supersede all prior or contemporaneous oral or written agreements, representations or understandings relating thereto, except for master service agreements or orders, if concluded.

All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a ”Notice”) shall be in writing and addressed to the parties at the addresses set forth in the registration or to such other addresses that may be designated by the receiving party in writing. All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), facsimile (with confirmation of transmission), email or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in these Terms, a Notice is effective only (a) upon receipt of the receiving party, and (b) if the party giving the Notice has complied with the requirements of this Section.

Assignment

You may not assign or transfer these Terms and any rights and licenses granted hereunder, but these Terms may be assigned by Myriad without restriction.

Disclosures

The Services are offered by Myriad Technology Inc., located at 251 Little Falls Drive, City of Wilmington, DE 19808, United States. If Customer is a California resident, (a) Customer may have this same information emailed to Customer by sending a letter to the foregoing address with Customer’s email address and a request for this information, and (b) in accordance with Cal. Civ. Code §1789.3, Customer may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

Contact Us

The Services are operated by:

Myriad Technology Inc. 251 Little Falls Drive City of Wilmington, DE 19808 United States

Any feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: info@myriad.ai.